Receive
Phone, web, chat, or text.
Labs Now AI agents receive patient requests, take approved actions, and involve your team when judgment or authorization is needed.
Designed around real workflows
Clear boundaries. Useful handoffs. Human oversight.
Built for forward-thinking teams
One coordinated flow keeps requests moving and your team informed.
Phone, web, chat, or text.
Intent and context are gathered.
Approved administrative work happens.
Judgment stays with your team.
Actions and outcomes are recorded.
The requester receives a next step.
From first contact through scheduling, education, documentation, and escalation, Labs Now coordinates each interaction within approved workflows—with people stepping in whenever judgment is required.
Each agent has a focused knowledge base, voice, workflow scope, and explicit point of human involvement.
The composed cardiology access coordinator

The warm pediatric front-desk guide

The versatile multi-specialty coordinator

The precise neurology patient-services guide

The efficient diagnostic testing scheduler

The compassionate fertility-care navigator

Reduce friction around routine requests without turning uncertain or regulated work into a black box.
Discuss your workflowExtend coverage for routine needs.
Keep bookings and changes moving.
Give staff useful context before they step in.
Close the loop with confirmation and ownership.
Define what each agent can answer, what it can complete, and exactly when a staff member must take over.
Unanswered calls mean lost clients, delayed bookings, and missed sales. Calculate your monthly revenue loss instantly.
Local MDX articles migrated from Labs Now.ai and ready for Git-based publishing.
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